Nuthera® Help Center

Find answers to common questions or explore the categories below to get help with your Nuthera® journey.

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Getting Started with Nuthera®

For newcomers, including FAQs about Nuthera, registration, and onboarding.

Opening Hours

We have limited chat support on public holidays. As your health is our priority, deliveries will still be made during these times.

Cancellation and Change Policy

Important Order Information. •    Starting Date and Meal Options: Ensure the starting date and meal options for your package are correct when placing the order. Changes cannot be made after the order is placed. •    Delivery Time Requests: If you nee

Where does the food come from?

At Nuthera, we have our own commissary kitchen. This gives us full control on our meals, ranging from sourcing, preparation and cooking. Our meals are nutritionist-designed, prepared by chefs trained professionally in food safety, culinary techniques

Can I switch between the 1 Week, 2 Week, 4 Week and 12 Week subscription options at any time?

No, to switch, you would need to cancel your current subscription and place a new order for the desired subscription.

Are there any incentives or discounts for long-term subscribers?

Yes, long term subscribers enjoy our lowest meal plan prices! Save up to 5% for 4 week plans and save 7% on our 12 week plans.