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Meal Plans

FAQ | Help Center

<div data-accordion-item id="isPasted"><h4 data-accordion-toggle id="isPasted">Our opening hours are <span data-term="goog_728569049" tabindex="0">Monday</span> to Sunday, 9:00AM - 6:00PM. Any emails/inquiries outside these hours will receive a response within the next business day.</h4><div data-accordion-content><p>We have limited chat support on public holidays.</p><p>As your health is our priority, deliveries will still be made during these times.</p></div></div><div data-accordion-item><br></div>

We have limited chat support on public holidays. As your health is our priority, deliveries will still be made during these times.

Opening Hours

Start Here: First-Timers of Nuthera®

Cancellation and Change Policy

Where does the food come from?

Can I switch between the 1 Week, 2 Week, 4 Week and 12 Week subscription options at any time?

Are there any incentives or discounts for long-term subscribers?

Where can I see the menu?

What types of meal plans do you have?

What kind of meals do you offer?

The Nuthera Guarantee: "Nutrition First, Quality Always"

Nutritional Disclaimer

Can you handle food allergies and modifications?

Where can I upload my customizations?

How can I  add/update or change my customizations?

How are menus provided for Food Intolerance and Custom Meal Plans?

Can I make special dietary requests for my menu?

How can I send my Food Sensitivity Test Results to be considered for my meal plan?

Meal Plans & Customizations

How can I order?

What is your order cut-off time?

What are your payment options?

How long is the lead time for meal plan orders?

How can I correct my name or change my contact details after placing my order?

Ordering & Subscription

Can I pause my subscription?

Can I cancel or refund my order?

Is there an option for holding or pausing meal plan deliveries?

What should I do if I did not select a start date when ordering?

Is it possible to put a hold on my food delivery for a particular day?

Is it possible to have a meal plan delivery schedule split across several dates?

What happens if I am out of town on my delivery date?

Subscriptions & Account Management

What time do you deliver?

Where do you deliver?

How much are your delivery fees?

Can I change my delivery address?

How does the delivery process work?

Can you accommodate different delivery addresses for meal plans?

How can I ensure my delivery address is understood correctly to avoid confusion?

Can I request no delivery on certain dates or weekends?

How can I confirm my delivery schedule request?

Delivery & Storage

Who are the experts involved in NuLife+?

What will I get from the NuLife+ Initial Consultation (1 Session)?

What will I get from the NuLife+ Online Consultation (3 Session)?

How can I book?

Consultations & Partner Experts

How can I contact Nuthera?

Customer Support & Contact:

Can I still sign up for a trial meal plan if I missed the cut-off time?

How can I check the menu and confirm my payment has been received?

Can I use the contact number provided for the courier when picking up my order?

Are there any job vacancies for a Nutritionist-Dietitian at your company?

I received spoiled or undercooked food, what should I do?

Do you offer meal plans suitable for individuals with diabetes, heart conditions, or other specific health needs?

Do you provide catering services for events?

How do I get information on prices and specific details for different meal plans?

Our opening hours are Monday to Sunday, 9:00AM - 6:00PM. Any emails/inquiries outside these hours will receive a response within the next business day.

Opening HoursUpdated a month ago

Our opening hours are Monday to Sunday, 9:00AM - 6:00PM. Any emails/inquiries outside these hours will receive a response within the next business day.