Find answers to common questions or explore the categories below to get help with your Nuthera® journey.
Nuthera's Meal Plan Delivery, Tailored to Your ScheduleAt Nuthera, we understand that flexibility is key to a busy lifestyle. That's why we offer the convenience of adjusting your delivery day or meal quantity each week to seamlessly align with your
At Nuthera, we're dedicated to providing a service that's as accommodating as your lifestyle. While we maintain a no cancellation, no refund policy to ensure the freshness and quality of our meals, we also understand that sometimes, life happens. If
All our meal plans offer the flexibility to be put on hold as per the customer's request, with the condition that we receive a minimum notice period, as ingredients are already purchased beforehand. Customers need to provide notice range in advance,
If you did not choose a start date during the ordering process, please inform our customer service as soon as possible with your desired start date. We will note your requested date and arrange for your meal plan to commence accordingly.
Yes, if you need to put a hold on your food delivery for a particular day due to unavailability, simply notify us of the date. We will suspend the delivery for the specified day and resume your meals on the next scheduled day of delivery.
Yes, for monthly subscriptions, you can request to have your meal plan deliveries split across specific dates. Once you provide us with the preferred schedule and we confirm receipt of payment, we'll arrange the deliveries accordingly.
If you will be out of town on a scheduled delivery date, please inform customer service as soon as possible. We will pause your deliveries for the dates you are away and resume upon your return, as per your instructions.