Find answers to common questions or explore the categories below to get help with your Nuthera® journey.
At Your Doorstep: Nuthera's Thoughtful Delivery Approach. Nuthera is all about bringing convenience right to your doorstep. We diligently deliver your meals the day before consumption. For example, your Monday meals will arrive on Sunday, anytime bet
Bringing Nuthera to You: Our Expansive Delivery Service. At Nuthera, we're excited to bring our fresh, delicious meals right to your doorstep, whether you're nestled in the heart of Metro Manila or residing in the charming areas of Rizal, including C
Enjoy More with Nuthera: Our Free Shipping and Transparent Fee Policy. At Nuthera, we're not just about providing delicious and healthy meals; we're also about adding value to your experience. That's why we're thrilled to offer free shipping on all o
Stay Updated with Ease: Nuthera’s Address Change Policy. At Nuthera, we understand that life is full of changes, and we are here to accommodate them. If you need to update your delivery address, we've made the process simple and stress-free. Just inf
Our delivery service operates by delivering meals daily, a day before consumption. We deliver within a specified time range, but we cannot guarantee a specific delivery time due to varying factors such as traffic, order volume, and delivery routes. I
Yes, we can accommodate deliveries to different addresses, provided they are within Metro Manila. Our delivery time is within a specific time range each day, but no specific time is guaranteed. Customers can update their delivery addresses by contact
When placing your order, be very specific with your delivery address and if needed, include landmarks or additional instructions to clarify the exact location. Highlight any common errors that couriers make and provide guidance to ensure accurate del
Yes, you can specify no delivery dates when placing your order, including weekends and individual dates. Inform our customer service team of these requests, and they will adjust your delivery schedule to your preferences.
To confirm your delivery schedule request, simply reach out to our support team with your preferred dates. We will confirm the receipt of your request and ensure that your delivery is scheduled as per your instructions.
Yes, for monthly subscriptions, you can request to have your meal plan deliveries split across specific dates. Once you provide us with the preferred schedule and we confirm receipt of payment, we'll arrange the deliveries accordingly.