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Meal Plans

FAQ | Help Center

We deliver meals daily between 3:00-9:00PM. For specific delivery schedules, our team will coordinate with you via SMS or email. If you have a preferred time, please let us know during checkout or by contacting us.

What time do you deliver?

Delivery Information

Opening Hours

Cancellation and Change Policy

Where does the food come from?

Can I switch between the 1 Week, 2 Week, 4 Week and 12 Week subscription options at any time?

Are there any incentives or discounts for long-term subscribers?

Getting Started with Nuthera®

Where can I see the menu?

What types of meal plans do you have?

What kind of meals do you offer?

The Nuthera Guarantee: "Nutrition First, Quality Always"

Nutritional Disclaimer

Can you handle food allergies and modifications?

Where can I upload my customizations?

How can I  add/update or change my customizations?

How are menus provided for Food Intolerance and Custom Meal Plans?

Can I make special dietary requests for my menu?

How can I send my Food Sensitivity Test Results to be considered for my meal plan?

Meal Plans & Products

How can I order?

What is your order cut-off time?

What are your payment options?

How long is the lead time for meal plan orders?

How can I correct my name or change my contact details after placing my order?

Ordering and Payment

Can I pause my subscription?

Can I cancel or refund my order?

Is there an option for holding or pausing meal plan deliveries?

What should I do if I did not select a start date when ordering?

Is it possible to put a hold on my food delivery for a particular day?

Is it possible to have a meal plan delivery schedule split across several dates?

What happens if I am out of town on my delivery date?

Subscriptions & Account Management

Where do you deliver?

How much are your delivery fees?

Can I change my delivery address?

How does the delivery process work?

Can you accommodate different delivery addresses for meal plans?

How can I ensure my delivery address is understood correctly to avoid confusion?

Can I request no delivery on certain dates or weekends?

How can I confirm my delivery schedule request?

Who are the experts involved in NuLife+?

What will I get from the NuLife+ Initial Consultation (1 Session)?

What will I get from the NuLife+ Online Consultation (3 Session)?

How can I book?

Consultations with Partner Experts

How can I contact Nuthera?

Customer Support & Contact:

Can I still sign up for a trial meal plan if I missed the cut-off time?

How can I check the menu and confirm my payment has been received?

Can I use the contact number provided for the courier when picking up my order?

Are there any job vacancies for a Nutritionist-Dietitian at your company?

I received spoiled or undercooked food, what should I do?

Do you offer meal plans suitable for individuals with diabetes, heart conditions, or other specific health needs?

Do you provide catering services for events?

How do I get information on prices and specific details for different meal plans?

What time do you deliver?Updated 3 months ago