How can I contact Nuthera?

Reach us via email for inquiries, feedback, or assistance. We aim to respond within 24-48 hours.

www.nuthera.ph

Home

Meal Plans

Help Center

Customer Support & Contact:

How do I place an order?

What’s the order cut-off?

What payment methods do you accept?

Can I order for more than one person?

Ordering & Subscription

How Many Meals Per Day Can I Choose?

Where can I see the menu?

What kind of meals do you offer?

Quality Guarantee

Nutritional Disclaimer

Can you handle food allergies and modifications?

Where can I upload my customizations?

How can I  add/update or change my customizations?

How are menus provided for Food Intolerance and Custom Meal Plans?

Can I make special dietary requests for my menu?

How can I send my Food Sensitivity Test Results to be considered for my meal plan?

About our Meal Plans

Opening Hours

Where does the food come from?

Are there any incentives or discounts for long-term subscribers?

Cancellation and Change Policy

Orders & Payments

Can I pause my subscription?

Can I cancel or refund my order?

Is there an option for holding or pausing meal plan deliveries?

What should I do if I did not select a start date when ordering?

Is it possible to put a hold on my food delivery for a particular day?

Is it possible to have a meal plan delivery schedule split across several dates?

What happens if I am out of town on my delivery date?

Subscriptions & Account Management

What time do you deliver?

Where do you deliver?

How much are your delivery fees?

Can I change my delivery address?

How does the delivery process work?

Can you accommodate different delivery addresses for meal plans?

How can I ensure my delivery address is understood correctly to avoid confusion?

Can I request no delivery on certain dates or weekends?

How can I confirm my delivery schedule request?

Delivery & Storage

Who are the experts involved in NuLife+?

What will I get from the NuLife+ Initial Consultation (1 Session)?

What will I get from the NuLife+ Online Consultation (3 Session)?

How can I book?

Consultations & Partner Experts

Can I still sign up for a trial meal plan if I missed the cut-off time?

How can I check the menu and confirm my payment has been received?

Can I use the contact number provided for the courier when picking up my order?

Are there any job vacancies for a Nutritionist-Dietitian at your company?

I received spoiled or undercooked food, what should I do?

Do you offer meal plans suitable for individuals with diabetes, heart conditions, or other specific health needs?

Do you provide catering services for events?

How do I get information on prices and specific details for different meal plans?